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Self-service pay and benefits portals growing in popularity

The employee experience becomes more personalized when individuals can access scheduling, time tracking, pay and other people oriented information at their fingertips.

By Katie Kuehner-Hebert | Updated on September 25, 2017
The vast majority of employees say their employer provides an employee self-service portal where they can access pay and benefits information online. (Photo: Shutterstock)

Most employees now have access to a self-service pay and benefits portal – and some even like viewing the information on their smartphones, according to American Payroll Association’s 2017 “Getting Paid In America” survey.

“The employee experience becomes more personalized when individuals can access scheduling, time tracking, pay and other people oriented information at their fingertips,” says Lisa Sterling, chief people officer at Ceridian, a member of the payroll industry trade group. “By taking ownership of their work-life blend, employees feel valued and empowered – which makes work life better.”

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Katie Kuehner-Hebert

Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.

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