They’re pretty sure they’re making the right choices, but American workers don’t really understand the choices they’re making when it comes to workplace benefits.
According to the 2017 Aflac WorkForces Report, 55 percent of American workers who receive benefits from their employer agreed that completing their annual health benefits enrollment made them feel secure, like being tucked in at night, or accomplished, as if they’d just finished a marathon. And 67 percent said they are confident they understood everything for which they signed up.
But when push comes to shove, they don’t understand. Seventy-six percent of workers make benefits decisions without a complete knowledge of the overall plan, when they were specifically asked how well they understood their overall policies such as deductibles, copays and providers in their network, only 24 percent of these workers could answer they understood everything.
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