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Make EAP great again: 10 tips to find a robust EAP partner

Now more than ever, there is a strong business need to have an engaged EAP partner to proactively address new workplace issues. Here are ten questions to ask when choosing an EAP provider.

By Erin Krehbiel | Updated on November 06, 2017
Now more than ever, there is a strong business need to have an engaged EAP partner to proactively address new workplace issues. (Image: Shutterstock)

The EAP is in the middle of a major identity crisis. Crippled by the stigma of baked-in programs and health care giant price wars, the deep-rooted purpose of employee assistance programs is lost and buried. EAPs have been stripped down, thrown in and forgotten in the benefit puzzle.

Yet at the same time, businesses are facing rising health care costs, mental health claims, and workers’ comp claims; high rates of absenteeism and turnover; and major challenges in risk management and critical incident response. Now more than ever, there is a strong business need to have an engaged EAP partner to proactively address new workplace issues. 

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