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Consumers using price transparency to budget, not comparison shop

People looking for health care coverage arent using price transparency tools to shop around for cheaper providers. Instead, says a new study, they use them to plan for out-of-pocket expenses.

By Marlene Y. Satter | Updated on November 15, 2017
A recent study found that 46 percent of consumers check out pricing to be able to set aside money to meet out-of-pocket expenses. (Photo: Shutterstock)

People looking for health care coverage aren’t using price transparency tools to shop around for cheaper providers. Instead, says a new study, they use them to plan for out-of-pocket expenses.

The Accenture study, reports Modern Healthcare, gives the lie to the claim that consumers will shop around for the cheapest providers if they know the price before obtaining care. Instead, it finds that 46 percent check out pricing to be able to set aside money to meet out-of-pocket expenses; only 11 percent do it to compare prices.

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