Not surprisingly, managers and employees aren't always on the same page when it comes to their relationship, according to a new study commissioned by Ultimate Software.

The Center for Generational Kinetics surveyed more than 2,000 U.S. employees on behalf of the cloud-based HR platform provider, and found significant differences in perception and experience between managers and the people they manage.

"It's a wake-up call for companies of all sizes to get serious about better training, coaching, and guidance for managers, so these relationships remain strong," says Adam Rogers, Ultimate's chief technology officer. "Leaders should look at the ways they can leverage human resources and technology to get ahead of communication and trust breakdowns, and work closely with employees to redefine what it means to be a manager in the 21st century."

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Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.