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Hospital's new profit strategy: help others collect debts

As hospital companies struggle to make money providing medical care, they are turning to the profitable and growing business of collecting debt.

By John Tozzi | Updated on December 20, 2017

Angelia Fowler was surprised to learn that the debt-collection agency she says is ruining her life is owned by the hospital company that saved it.

Fowler had been sick for months in November 2015 when her son finally took her to the emergency room with what turned out to be pneumonia. She spent much of the next month in a coma in intensive care at St. Mary’s Medical Center in West Palm Beach, Florida. 

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