It may be faster and more convenient, but those aren’t sufficient reasons for most consumers to use telehealth.
According to a recent report backed by telehealth provider Avizia, providers will have to get their acts together if they’re going to woo more consumers to dip their toes into the waters of telehealth. Not only do people not understand it well, they’re more comfortable with an actual medical professional than they are with an electronic “visit.”
When you add to the equation the fact that most respondents aren’t sure whether their insurance covers a telehealth visit, it’s obvious that a lot more work has to be done before consumers adopt the technology at more than a snail’s pace.
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