Sales and participation rates in voluntary supplemental medical plans rose again over the past year, and carriers' products continued to evolve to meet the needs of both employers and employees, according to several reports released this month by Eastbridge Consulting Group, Inc. in Avon, Connecticut.
The majority of the participating 18 carriers posted significant sales growth in their hospital indemnity/supplemental medical product lines, and many showed double-digit increases, according to Eastbridge's 2017 Voluntary Hospital Indemnity and Supplemental Medical Products Spotlight.
Other key findings from the report include:
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Group platform products continue to be most prevalent and guaranteed issue underwriting remains the norm.
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Differentiators are abundant but a few commonly mentioned features include HSA compatibility, no pre-existing exclusion and integrated claims processing capabilities.
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Employer funding for hospital indemnity/supplemental medical is more common relative to many other voluntary products.
Eastbridge's 2017 Voluntary Participation Rates Spotlight provides a snapshot for carriers to compare their results to others in the industry. While not all participating carriers released their data, the report lists overall voluntary participation rates within the industry, and changes to voluntary participation rates in the last two to three years. Eastbridge details participation rates by group size, by product line and by enrollment methodology. The report also discusses enrollment strategy impacts on participation rates and strategies to improve participation.
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The firm's 2017 Voluntary Hospital Indemnity Plans Spotlight examines the current voluntary hospital indemnity market and profiles 18 leading carriers in the market, representing 21 different hospital indemnity and supplemental medical products.
"Voluntary hospital indemnity and supplemental medical products have experienced significant change since the Affordable Care Act went into effect," according to Eastbridge.
"While this portion of the voluntary market used to be dominated by mini-med and gap plans, hospital indemnity and supplemental medical plans have evolved to meet the needs of today's employers and employees," Eastbridge writes. "These newer products continue to fill gaps left by major medical coverage, but also give customers a way to better offset the out-of-pocket costs associated with higher deductible health plans and HSAs."
The report details market results and trends; product structure and benefit paid; product differentiation and positioning; underwriting guidelines; costs and commissions; and sales results, challenges and future trends.
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