HealthCare.gov managers have a problem with dead people.

Officials at the U.S. Government Accountability Office (GAO), an agency that helps Congress keeps tabs on the executive branch of the federal government, have reported that finding in a review of HealthCare.gov application, enrollment and eligibility-verification operations for the 2015 plan year.

When GAO investigators looked at HealthCare.gov records for 8 million people who received federal premium subsidies in 2015, they found that a total of about 19,000 of the subsidy users, or about one in 420 subsidy users, died sometime between filing an exchange application and the end of 2015.

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Allison Bell

Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.