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Health care plans good, health care system bad, employees say

While they regard it as the most critical issue in the nation, U.S. workers rate the health care system poorly, according to a new study by the Employee Benefit Research Institute and Greenwald & Associates.

By Marlene Y. Satter | Updated on January 29, 2018
Health care costs are taking a heavy toll on U.S. workers--more than a quarter say they’ve had a tough time paying for basic necessities, such as food, heat and housing. (Photo: Shutterstock)

While they regard it as the most critical issue in the nation, U.S. workers rate the health care system poorly, according to a new study by the Employee Benefit Research Institute and Greenwald & Associates.

But they also say they’re highly satisfied with their own health plans. That doesn’t mean they’re happy about the cost, though; just 22 percent are extremely or very satisfied with the cost of their health insurance plan, and only 18 percent are satisfied with the costs of health care services not covered by insurance.

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