Twenty five percent of the insurance workforce is expected to retire in 2018. (Photo: Shutterstock)

There's a crisis unfolding within the insurance industry, and it will touch nearly every carrier and agency, large or small. It's an issue that will impact operations and profitability — it's the retiring workforce.

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Emily Payne

Emily Payne is director, content analytics for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.