Frustration grows as workers increasingly expect that their benefits packages should be customized, and that care should be easily accessible and affordable. (Photo: Shutterstock)
Employees aren't choosing high-deductible health plans as often as employers had hoped, making up just 30 percent of the medical plans offered by employers.
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Marlene Satter
Marlene Y. Satter has worked in and written about the financial industry for decades.
