PagerDuty helps a company track down workers "to resolve those events before a customer feels any pain or an employee feels any pain." (Photo: Shutterstock)
As the corporate world reckons with an always-on work culture, some of the world's biggest companies are turning to a tool made by a Silicon Valley startup that automatically alerts employees to issues round-the-clock.
PagerDuty Inc. got its start as a service for companies to monitor their software and alert the programmer responsible for a particular set of code when crashes or other issues arise. The World Bank, Gap Inc. and IBM are among the more than 10,000 companies that have embraced the product. PagerDuty generates more than $8 million a month in recurring revenue, meaning it's on track for more than $100 million in annual sales, the startup said.
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