The DOL's PAID Program: Everything you need to know

The six-month voluntary pilot program can help FLSA–covered employers self-audit their compliance with the overtime and minimum wage provisions of the FLSA.

Once the six-month pilot program has ended, the DOL will evaluate the program for effectiveness and determine its continued role in assisting employers with compliance. (Photo: Shutterstock)

The Department of Labor’s Wage and Hour Division (DOL-WHD) recently announced its Payroll Audit Independent Determination (PAID) program to assist employers in determining their compliance status to the Fair Labor Standards (FLSA). The PAID program is a six-month voluntary pilot program which FLSA–covered employers can participate in to self-audit their compliance with the overtime and minimum wage provisions of the FLSA. An employer who has a claim under investigation, in litigation, arbitration, or one where an employee’s attorney has initiated communication is not eligible to participate in PAID.

Related: 5 wage and hour compliance issues that could cost employers

The purpose of the program is to “facilitate resolution of potential overtime and minimum wage violations” while educating employers on compliance with the law and ensuring employees receive any back wages owed without necessarily the need for litigation. If an employer finds themselves in non-compliance with overtime and/or minimum wage requirements after completing a self-audit system, they may make restitution of payment of back-wages to affected employees through the PAID program.

Once the six-month pilot program has ended, the DOL will evaluate the program for effectiveness and determine its continued role in assisting employers with compliance. In general, a FLSA-covered employer is one whose annual sales total $500,000 or more, or who are engaged in interstate commerce.

As most private employers are engaged in interstate commerce (i.e. mailing documents throughout the United States qualifies as being engaged in interstate commerce), they would be covered under the FLSA regardless if their annual sales do not total $500,000. The FLSA includes employees working in the private sector and most federal, state, and local agencies.

Included in the FLSA regulations are provisions for minimum wage, overtime pay, recordkeeping, and youth employment. However, the FLSA does not require – although state laws may vary – that an employer provide:

The DOL-WHD is tasked with monitoring employer compliance with the FLSA. Through directed audits (i.e. an industry targeted by the DOL) and employee complaints, the DOL works to discover violations and recover lost wages for employees. The following data shows the past three-year audit resolution for Wage and Hour audits conducted by the DOL from both minimum wage and overtime violations.

Employers should also review their state and/or local wage and hour laws for compliance. They may have requirements that are more stringent than federal law. For example, while federal minimum wage is $7.25 and there is a push for $15.00 per hour as minimum wage, many states are moving faster than the federal law to get to $15.00 per hour.

While details are still forthcoming from the DOL initial published FAQ’s identify that through the PAID program an employer would receive educational materials about the program, the FLSA, and compliance assistance. The employer would be able to self-audit their compensation practices to identify any potential areas of non-compliance. If determined to be in non-compliance, the employer and the WHD Division would discuss the findings and implement a plan for payment of back wages.

Interestingly, an employee does not have to accept any back-wages from the employer, if it is determined they are owed through PAID. The employer may not retaliate against any employee who chooses to maintain their rights under the FLSA. If an employee chooses to accept back wages for violations found through the self-audit of the PAID program, their rights are still maintained for other violations not identified or future violations.

The Fair Labor Standards Act is complex and can be confusing for employers, especially when identifying which employees are entitled to the overtime provisions of the Act. The DOL has many resources available through its website to assist employers applying the laws to its business practices. A trusted benefits advisor can be a valuable resource providing tools, resources, and consultative services with Human Resources professionals experienced in compensation and payroll practices.


Bobbi Kloss is the director of human capital management services for the Benefit Advisors Network, a national network of independent employee benefit brokerage and consulting companies.