Forbes magazine population ages basic health care terms health literacy Related: 30 percent of consumers don't understand what an EOB is errors on a medical bill |
An advocate's day-to-day
- Helping clients make informed decisions about available coverage or treatment options
- Answering questions about benefits coverage and cost-sharing
- Ensuring patients and their family members understand diagnoses and recommended procedures
- Researching and explaining alternative treatment options
- Coordinating care across multiple health providers
- Overseeing case management and discharge planning
- Arranging for second opinions or appointments with specialists
- Obtaining cost estimates for recommended tests and procedures
- Representing clients with insurance companies and health care providers on claims and billing issues
What does it take to be an advocate?
Bridget Lipezker, SVP and General Manager, Advocacy and Transparency, DirectPath.
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