open enrollment Related: 10 tips to ease the open-enrollment process

Build a playbook

Adopt a platform

HR software

Focus on people

growth for your agency Alex Tolbert is the author of “Online Benefits Technology: The Strategic Broker's Guide” and leads BerniePortal, an all-in-one HR platform built for brokers by brokers. Before he started the BerniePortal, he worked primarily as a group health insurance broker.
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