Unless the client is a trust or ERISA attorney, chances are they don't care about the linguistic nuances of the Great Fiduciary Rule debate. What the client really wants to know is “What's in it for me?” That question opens the opportunity to show, rather than tell, what a fiduciary is. (Photo: Shutterstock)
It all comes down to trust. Either they trust you or they don't. If they don't, no matter how hard you try, how diligently you persevere, your efforts to serve as a fiduciary will fall flat.
Sometimes we forget this. We spend a lot of energy finding the precise words to prove our case. In the end, though, our actions speak louder than our words. And one bad action nullifies thousands of eloquent words. More than actions, though, are the objectives of those actions. That's what I would call “the Rule of Fiduciary,” (see “7 Rules Every Professional Fiduciary Must Follow,” FiduciaryNews.com, August 7, 2018).
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