Can you create an agency that is focused more on relationships and results than on the traditional sales-driven mentality? That's what Braden Monaco, Co-founder and Managing Partner at Blue Horizon Benefits, set out to learn. Along the way, he and his team created a concept they call the “Total Concierge Approach,” which creates true results-driven partnerships. Braden shares his firm's journey and what they learned – good and bad – along the way.
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