Borders Bookstore sign When Amazon sold its first book, Borders (remember them?) was generating about $1.6 billion a year in sales. (Photo: Shutterstock)

I have a love/hate relationship with Amazon. It's hard to argue with unprecedented convenience, low prices and two-day shipping. Who doesn't need that jumbo pack of Q-tips and a doggie thundershirt ASAP?

On the other hand, there are horror stories about their warehouse working conditions (See Jessica Bruder's “Nomadland.” On Amazon for only $11.56!), and the creepiness of in-home robots listening to your every word while squadrons of package-delivering drones descends upon your doorstep.

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Paul Wilson

Paul Wilson is the editor-in-chief of BenefitsPRO Magazine and BenefitsPRO.com. He has covered the insurance industry for more than a decade, including stints at Retirement Advisor Magazine and ProducersWeb.