Employers providing more benefit choices while still working to address costs

Significant changes are being made in benefit offerings, with employers seeking to provide workers with more options in a tight job market.

Interest in supplemental life insurance and accidental death and dismemberment insurance has increased significantly in the past year, while telemedicine has seen a decrease. (Photo: Shutterstock)

A new market report finds that employers are offering a wider range of plans, including high-deductible health plans (HDHPs) in response to a diverse work force that is demanding more choice in employee benefits.

The 2019 Medical Trends and Observations Report, published by consulting firm DirectPath in collaboration with Gartner, is based on an analysis of more than 1,000 employee benefit plans from nearly 200 companies. It found that significant changes are being made in benefit offerings, with employers seeking to provide workers with more options in a tight job market.

“The 2019 report indicates that employers are increasingly designing benefits strategies that deliver the personalized options employees expect in today’s competitive marketplace, while containing health care costs at both the individual and organizational level,” the company said in a release.

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Driving this customizing are changes in demographics. The report said that employers are seeking to offer financial protection and lifestyle benefits that target Gen X, Millennial, and Gen Z workers—who are less likely to be focused primarily on health benefit as compared with older workers.

For example, the study finds new interest in voluntary benefits such as adoption assistance (offered by 19 percent of employers), backup childcare (7 percent), and financial wellness checks (7 percent).

Other benefits have also grown in popularity. Supplemental life insurance offerings jumped to 75 percent, up from 45 percent a year ago. Accidental Death and Dismemberment insurance offerings doubled—from 30 percent of employers last year to 60 percent this year.

One surprising finding was a drop in telemedicine offerings. After showing that 55 percent of employers offered telemedicine as a health care option in 2017, this year’s survey found that only 42 percent of employers offered telemedicine in 2018. This goes against the grain of other industry trends, where telemedicine is generally considered a growing field. The report noted, “While this [finding] may be due to the relatively low utilization rates of these types of plans, employers may want to reconsider this strategy—and beef up their communications promoting the program—as recent research indicates that millennials are increasingly electing ‘on demand’ health care in place of a primary care physician.”

Other findings from the DirectPath report:

Kim Buckey, VP of client services at DirectPath, said the report showed that employers are trying to address both employee demand for individualized options and the challenge of controlling benefit costs. “Organizations are taking steps to provide employees with more options than ever before – whether that’s through an expanded voluntary benefits package or rewards for a broader range of wellness behaviors,” she said. “The key now is to educate employees on the value of these offerings so they can best utilize them – and ultimately drive down health care costs for themselves and for their employers.”

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