The benefits industry is changing fast. Keeping track of health care reform and myriad benefits-related regulations itself is a full-time job. If that isn't enough, as the HR department's expectations grow, brokers have to stay on top of an ever-expanding pool of technology and tools to ensure they're delivering the best experience to clients and their employees.
Still, to maintain your cutting-edge broker status, you need to at least be aware of the latest tools and technology out there and be able to discuss them with your clients–but that doesn't mean you have to implement every new thing that comes your way.
Here are 10 pieces of advice to keep in mind as you're looking at new solutions and implementing them with your clients.
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