A plan must describe the procedures for designating an authorized representative in the plan's claim procedures, and in the plan's summary plan description. (Image: Wikimedia Commons PD)
An arm of the U.S. Department of Labor has given a boost to organizations that help benefit plan enrollees resolve claim disputes.
The department's Employee Benefits Security Administration (EBSA) told a lawyer earlier this week that past department guidance requires plans to send notices about claims and related matters to claimants' authorized representatives.
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Allison Bell
Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.
