Advisors will have to determine what they are best at in theirbusiness or they will go the way of travel agents who thought theywould survive by relationships with customers when the internetdisrupted the business.
The reality, said Michael Kitces in his keynote presentation at the Envestnet Summit inAustin, Texas, is the 50% of travel agents who integratedtechnology saw their business grow 300% on average while the other50% closed shop.
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