Telemedicine use is booming (kind of)

From 2014 to 2018, telemedicine usage grew 624 percent, but still represents just 0.1394 percent of all medical claims.

From 2014 to 2018, usage of non-hospital-based provider-to-patient telemedicine grew more rapidly in urban than rural areas. (Photo: Shutterstock)

Telemedicine — particularly outside of the hospital setting — is exploding, according to FAIR Health’s white paper, “A Multilayered Analysis of Telehealth – How This Emerging Venue of Care Is Affecting the Healthcare Landscape.”

FAIR Health analyzed more than 29 billion private health care claim records in its repository and found that non-hospital-based provider-to-patient telemedicine from 2014 to 2018 grew 1,393 percent (from 0.007 percent to 0.104 percent of all medical claim lines) vastly more so than the other types of telemedicine: follow-up calls after patients are discharged from inpatient hospital stays; physician calls made patients visiting hospital emergency departments or admitted as inpatients; and calls between health care professionals for consultation purposes.

For all types of telemedicine within that same time period, usage grew 624 percent, from 0.0192 percent to 0.1394 percent of all medical claim lines, according to the analysis.

Related: More physicians are embracing telemedicine

The top three reasons why people used telemedicine outside of the hospital setting were for acute upper respiratory infections with symptoms such as sinus inflammation and sore throat; mood disorders such as depression; and anxiety and other nonpsychotic mental disorders – mirroring the top reasons why people typically visit their primary doctor’s office.

Other common reasons why people used non-hospital telemedicine include for injury, poisoning and other consequences of external causes; urinary system issues and health services related to reproduction.

Other key findings of FAIR Health’s analysis include:

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