Date: Tuesday, August 27, 2019

Time: 2:00 p.m. EDT |11 a.m. PDT

Cost: Complimentary

Sponsored by:

“Customer experience” continues to be a buzzword in the insurance space, but what many studies and commentaries fail to illuminate is how quickly today’s consumers will change agents or carriers based on a single negative experience. You need the latest tools and ideas to improve customer experience for better customer retention. By giving clients what they want, you will also build long-term loyalty and unlock new opportunities to grow your business.

Join this complimentary webcast which will examine case studies that illustrate the successes and challenges of launching a tech-driven, customer-centric business model. You will leave with an understanding of:

• How customer-centricity supports your goals and the dangers of skipping this step in today’s market
• Tools to help you evaluate the success or failure of fresh customer experience initiatives
• When to specifically task an executive with managing customer experience strategy

Register Now!

Speakers TBD