The great majority of consumers who have attempted to find out the out-of-pocket costs of a procedure in advance say the process was a struggle or the information was inaccurate. (Image: Shutterstock)
A survey commissioned by a medical billing service shows that many Americans are willing to ditch their doctors over negative digital experiences.
The survey of 1,607 online respondents was commissioned by Cedar, a patient payment and engagement platform, and conducted in collaboration with Survata, an independent survey group.
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