"All the gaps in our system are exposed by the coronavirus outbreak. This is a stark reminder of just how broken our system is." (Photo: Lucas Winkelmann)

Adam Berkowitz started getting calls from his clients as soon as the COVID-19 shutdowns began. Many of them are in the retail and hospitality sectors, and layoffs of 90 percent to 100 percent of employees were common.

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Dan Cook

Dan Cook is a journalist and communications consultant based in Portland, OR. During his journalism career he has been a reporter and editor for a variety of media companies, including American Lawyer Media, BusinessWeek, Newhouse Newspapers, Knight-Ridder, Time Inc., and Reuters. He specializes in health care and insurance related coverage for BenefitsPRO.