Many people have forgotten how to talk with each other. During our stay-at-home sojourn, agents and advisors have been keeping in touch with clients. They have been active on social media. They are keeping in touch with friends and family. But what do you talk about when you run out of things to talk about?
You know how to have a business conversation. How to sell. How to learn about a client's problem. This is about a different subject: How do you learn about them as a person? How do you have a conversation?
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