Picture it: Employees are suddenly dismissed from your office to hunker down in their homes. They're glued to social media, facing unprecedented challenges to work-life balance, and experiencing stress like never before.

Amid all this pressure, even routine tasks become increasingly difficult. Shopping for groceries feels more stressful. Walking the dog becomes a game of dodging people. Taking the kids "to school" leaves little breaks from parenting.

Can we really expect employees to add navigating the murky, confusing web of employee benefits to this list? To truly help employees right now, and in the future, we must overhaul the way we approach benefits communication.

New working arrangements make old methods obsolete

The way we work has changed. Companies that were once all-in on open office collaboration are now surviving through virtual conferencing. Even those returning to work are encouraged not to gather. That likely means the end of benefits meetings, presentations, and break room posters. Communication that relies on gathering together isn't our way forward.