For the past several years, the annual BenefitsPRO Health Care Survey has shown benefits brokers and consultants are a staple in the employer health insurance landscape. This year's results, gathered in the midst of the COVID-19 outbreak, show that the industry continues to soldier on, and as disruptive change continues to impact many aspects of health care, the role of the broker grows ever more essential. Let's explore some of the key themes emerging from this year's results.
(Graphics by Chris Nicholls)
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Emily Payne
Emily Payne is director, content analytics for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.
