Agents can use an online scheduling app to allow clients to schedule phone appointments. This greatly reduces the volume of random calls coming into the office. (Shutterstock) More than one–third of Americans working from home (37%) report being more productive, and another third say their productivity is equal to what they achieve outside the home. (Photo: Shutterstock)

After several months of remote work and no tangible end in sight, how are employees feeling about their new work environment and conditions through the COVID-19 pandemic?

According to a new survey from Chubb, American workers are managing remote work just fine. In fact, when the pandemic eventually ends, nearly three-quarters of workers (74%) say they want to continue working from home more frequently than before the shutdown.

Recommended For You

Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.

Your access to unlimited BenefitsPRO content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking benefits news and analysis, on-site and via our newsletters and custom alerts
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Danielle Ling

Danielle Ling is an experienced video journalist and business reporter. As associate editor, Danielle manages all multimedia and reports on industry news and risk-related coverage, managing all weather-related content. A University of Maryland and Philip Merrill College of Journalism alum, Danielle previously served as a video journalist for Verizon FiOS 1 News NJ, Push Pause. Connect with Danielle on LinkedIn or email her at [email protected].