What distinguishes the best performing RIAs from all others?
According to Schwab's 2020 RIA Benchmarking Study, the top 20% of performers have adopted several practices at much higher rates than their peers:
- A written strategic plan
- A written succession plan
- An ideal client persona
- A documented client value proposition that deepens with the addition of value-added services
The adoption rates of these practices by top-performing firms ranged between 66% and 75% compared to 44% to 66% for other firms, and they paid off.
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