The pandemic is also accelerating a digital transformation in how employee benefits are accessed and managed, as more services are moving to a virtual platform. (Photo: Shutterstock)
The outbreak of the COVID-19 pandemic that swept across the US mid-March has influenced many aspects of the benefits landscape in 2020, as we witness overall increased spending, particularly in terms of mental healthcare costs, according to the "US Benefits Trend Report 2020," recently released by insurance broker and consultant NFP.
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