Kai Williams "If you always do right by the client, you'll do just fine in this industry," says Kai Williams, employee benefits advisor, PSA Financial and Insurance Services.

Kai Williams serves as an employee benefits advisor with PSA Financial and Insurance Services, where he works to implement strategic marketing plans, evidence-based wellness initiatives, education-driven enrollments and design effective cost-containment strategies.

Paul Wilson: How did you get your start in the benefits industry?

I was fortunate enough to have a mentor when I came out of college, and we had a very candid conversation. We decided my best options were to get an advanced degree, go to law school or go into sales. I chose sales and was fortunate enough to go to a job fair not long after that. I left with four job offers and decided to go with UnitedHealth. That was my introduction into insurance.

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Paul Wilson

Paul Wilson is the editor-in-chief of BenefitsPRO Magazine and BenefitsPRO.com. He has covered the insurance industry for more than a decade, including stints at Retirement Advisor Magazine and ProducersWeb.