We asked readers, with months of digital communications experience under our belts, how has your communication style changed? What are your biggest do's and don'ts? Here's what you've said:
Anyone out there?
It was not hard to adapt to digital communication initially, but the biggest challenge is maintaining engagement over time. Making sure employees attend the daily meetings and that they're having meaningful interactions, even through the computer. Getting creative and hosting virtual happy hours, book clubs and keeping a "water cooler" meeting on the calendar if employees want to pop in to chat with their colleagues briefly at any point throughout the day.
When you can, turn your camera on for meetings! If I can't see employees' faces regularly, I wonder, are they still engaged? When I can see them, it lets me know they are. It's easy to lose touch and get caught in your individual work, but for teams to remain successful, they should be communicating frequently about tasks and projects. Implement a project management tool, if necessary, to improve visibility and eliminate some of the manual processes.
Rachel Lyubovitzky, CEO, EverythingBenefits
|Maintaining momentum
Is anyone else getting used to the virtual workplace? I am—and I don't exactly hate it. I am reallocating the time I used to spend on in-person meetings and driving around D.C. to instead work on being more thorough and thoughtful. Yes, there is less momentum and energy around change, but I believe this is the easiest time to stand out. People are hungry for connection right now and it feels like advisors have slowed down their efforts. It's easy to slow down when the world around you feels like it's at a standstill, but this is the chance to lead companies forward during a challenging time.
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