Amazon. San Jose California, USA - August 24, 2020. Photo: Jason Doiy/ALM Photo: Jason Doiy/ALM

Just as homebound consumers have sent Amazon's sales soaring during the coronavirus pandemic, the online retailer appears to be experiencing a boom in another area—employment litigation.

Lawyers who've litigated against Amazon said a recurring issue in the employment litigation is the anonymous, bureaucratic face the company presents in its dealings with employees who seek answers on such workplace issues as disability leave.

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Charles Toutant

Charles Toutant is a litigation writer for the New Jersey Law Journal.