If HR professionals want HR and benefits professionals need to continually adapt and evolve in order to stay relevant and meet the needs of both the employer and employee. (Photo: Shutterstock)
In today's world, convenience and 24-hour access are a must for just about any product or service, and employee benefits are no exception. Employers and employees both expect to be able to access relevant and up-to-date benefits information whenever they wish, and it's incumbent on their team of benefits advisors to ensure the right systems are in place to make that happen.
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Emily Payne
Emily Payne is director, content analytics for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.
