Special care management - with Craig Clemente

This week’s episode features a conversation with Craig Clemente, President & Chief Operating Officer at Specialty Care Management. Specialty care is both a claims exposure and a clinical component and Craig details how plans need to focus on both. He also explains the nuances of the plan document language and the need to have member champions to spread awareness. Finally, Craig discusses the steps that plans can take to bring down the extreme costs of specialty drugs and air ambulances.

SPONSOR: ShiftShapers Strategies (www.shiftshapersstrategies.com)