Telehealth was already building acceptance when the pandemic catapulted it into the national spotlight. Now that Pandora's Box has opened, telehealth is here to stay. And it's going to evolve. There would be no Netflix without Blockbuster — no iPhone without the first mainframe. All technological innovation triumphs begin with the forerunner. And in that context, telehealth is performing quite well. Imagine what's in store — more than convenience, telehealth purports to be a crucial part of the 360o customized health care solution.

A short time ago, telehealth was an infrequently used option to traditional health care, a system burdened with fluctuating rules and regulations affecting reimbursement and the variegated, non-eligible costs and services imposed by state and federal laws. Any hope for the swift advancement of telehealth as a practicable alternative to traditional health care was floundering in a hotbed of red tape.