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Most Americans will breathe a sigh of relief when the new year arrives on January 1. However, the turbulent events of 2020 likely will have a major impact on the health-care industry in 2021 and beyond.

"It has been a tumultuous year, both politically and socially, and also with the pandemic," said Ian Morrison, Ph.D., a consultant and author who specializes in the future of health care and the changing busines environment. "We all are reeling a bit from multiple pressures and forces that have not only transformed our lives but transformed the health care industry.

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