Papers blowing in wind Managers today may be struggling the most, as they have been asked to support their employee's mental health and wellness in addition to providing the usual support.

It's been a rough year, to say the least, and the ramifications will last long after a COVID-19 vaccine becomes widespread. Some things will change for the better and become more efficient–the way we work, the way we shop for and consume goods and services, the way we communicate with our coworkers.

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Emily Payne

Emily Payne is director, content analytics for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.