We asked our readers what their biggest challenges have been this year, and what they've learned that they'll carry forward to make 2021 better. Here's what they said.

Silver linings

I know that COVID-19 has had a personal and professional impact on friends around the country. Thankfully, for my own firm and business and those of our clients, we have been largely untouched by it. Instead, my team has responded to each challenge by stepping up and creating the next iteration of our business and adopting WFH strategies that have become true sources of pleasure and productivity in our business. We've been able to spend more time with family, perform some focused self-care, work hard on meaningful projects and think a lot about the future and where we go from here. I wouldn't choose it, but I do choose to make the most of it.

Trey Taylor, CEO, Taylor Insurance Services