The past year has brought adversity and change to everyone, including those in the employee benefits space. Related: Diary of a bad year While many people are looking forward to 2021 with hope for a return to normal life, the reality is that COVID-19 will likely continue to reverberate throughout the sector in terms of health considerations financial impacts and processes for employees and employers. Related: 10 tax changes in new COVID relief bill With that in mind, benefits professionals have several potential resolutions they can adopt as the calendar turns to 2021 on January 1. Kristen Beckman is a freelance writer based in Colorado. She previously was a writer and editor for ALM's Retirement Advisor magazine and LifeHealthPro online channel. She also was a reporter for Business Insurance magazine covering workers compensation topics.