Misconceptions and wariness about retail clinics still abound among some consumers, as 47% of respondents said they are not confident in the quality of care provided at such clinics.
While retail health clinics were already gaining stature among consumers prior to the coronavirus crisis, a new report details how the pandemic accelerated their popularity as quarantined consumers sought to consolidate travel outside their homes. Such clinics, like those offered by Walmart and CVS, also could eventually serve as popular options for people without employer-based health care to receive their COVID-19 vaccine.
However, if retail health clinics are to fully leverage an influx of new customers, they will need to make some adjustments.
Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.
Your access to unlimited BenefitsPRO content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking benefits news and analysis, on-site and via our newsletters and custom alerts
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
