The Social Security Administration did not always take appropriate actions to rectify underpayments due to terminated beneficiaries, according to an audit conducted by the SSA's Office of the Inspector General between October 2019 and August 2020. The audit recommended SSA improve its controls to ensure underpayments are accurately paid going forward and to rectify existing underpayments.
An underpayment is any monthly benefit due to a beneficiary that SSA has not paid, including unpaid accrued monthly benefits, uncashed checks to deceased beneficiaries, and returned payments. Terminated beneficiaries include both living and dead individuals who are no longer receiving benefits.
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