How telehealth is helping underserved communities tackle a critical issue: Mental health
It’s vital for employers to realize what their employees may be going through during these times and explore benefit options.
Since March, the country’s attention has been rightfully focused on stopping the coronavirus pandemic. But as workplaces have shifted online and social gatherings have been discouraged, people are more isolated than ever before.
For those experiencing depression and anxiety, the side effects of the pandemic may be monumental, especially for those in rural areas with no mental health care providers in close proximity. In fact, 65% of rural areas don’t have close access to a psychologist or psychiatrist – leaving even more limited options during a time when medical practices are reducing hours and shifting online.
Related: As telehealth surges, rural areas being left behind
This situation provides an important opportunity to treat those dealing with these challenges in underserved communities. Importantly, it’s vital for employers to realize what their employees may be going through during these times and explore benefit options that can help address these kinds of challenges – which get a lot less attention than metrics such as the overall number of COVID-19 cases, hospitalizations, and deaths.
Secure, multifaceted virtual connections
Telehealth promotes patient-centered care by providing licensed medical practitioners a safe and secure connection to their clients. In rural areas, telehealth acts as more than a virtual doctor’s office. It is a true bridge between a patient with low access to care and licensed providers who can diagnose, treat, monitor, and enhance a person’s overall mental health. Beyond video conferencing options, telehealth offers the secure transmission of streaming media, storing, and forwarding medical imaging, as well as opportunities for clinician training and continuing education.
Timeliness during winter months
These technological capabilities are particularly important as the winter season in many rural communities means shorter days, decreased natural sunlight, and temperatures that preclude outdoor, socially distant gatherings. Data shows that 9 million people suffer from seasonal affective disorder, and many more report “winter blues.” Access to a mental health professional could be critical during a season where many report elevated feelings of depression and anxiety. On some telemedicine platforms, appointments are not required, and patients can meet with a provider on short notice.
Breaking through language barriers
Telemedicine also serves as a unique resource for patients who may not speak English in areas where translators aren’t readily available. Patients may seek out providers who have fluency in their specific language and gain assurance that their concerns and needs are understood. This is particularly important for practitioners diagnosing, treating, and prescribing medicine to patients.
Overall, telehealth functionality provides critical access to anyone needing secure and qualified mental health care, whether in rural or urban environments. Telehealth helps those in underserved communities tackle mental health issues by providing patient-centered care, timely treatment during the winter months and options for those facing communication barriers.
Hattie Oshun, RN is co-founder of CallonDoc.
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