"Eligibility and benefit verification, the top savings opportunity for medical plans and providers, experienced a 37% increase in savings opportunity" according to the Index. (Photo: Shutterstock)
The U.S. health care industry would save $16.3 billion per year by fully automating nine common administrative transactions, according to the 2020 CAQH Index — thanks to a drop in costs for automated processes and higher costs for manual and partially electronic portal processes. "This year's report found that adoption of electronic processes generally increased across the medical and dental industries," Kristine Burnaska, director of research and measurement at CAQH, the nonprofit alliance of health plans and related associations, said in a statement. "The data also indicates that future efforts to automate could yield even greater returns."
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