Health care leaders agree the pandemic led to rapid adoption of telehealth, investment in patient portals and improvements in mobile connectivity. (Image: Shutterstock)
Health care leaders believe that in 2020, the industry made strides in care delivery innovation, but the tumultuous events of last year revealed other areas that need attention, a new survey has found.
The report is from Optum, the pharmacy and data analytics arm of UnitedHealth Group, the nation's largest health insurance company. Optum's report focuses on insights from top health care executives, interviewing 161 officials from health plans, provider groups, and the life sciences. The report noted that 60 percent of respondents came from the C-suite, the rest were vice presidents or senior vice presidents of companies.
Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.
Your access to unlimited BenefitsPRO content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking benefits news and analysis, on-site and via our newsletters and custom alerts
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
