Understanding what employees are thinking and the challenges they face can provide a foundation for HR and benefits professionals to plan pragmatically. (Photo: Shutterstock)
Most employees opt for the path of least resistance when it comes to benefits selection. "People love choice, but they really don't like making choices," according to the "2021 MyChoice Recommendation Engine Benefits Insights Report" from Businessolver.
"As humans, we get overwhelmed and even experience psychological stress when faced with too many decisions," the report notes. "This applies to everything from routine trips to the grocery store to employee benefits elections. According to a recent study, just over a quarter of employees would rather give up their favorite food than go through benefits enrollment, and 93 percent simply pick the same options year after year."
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