This week's episode features a conversation with Dave Romeo, author of "How to Wow! The Art of Consistently Delivering Legendary Customer Service." Giving customers a user experience they'll remember is not complicated; it does, however, require a genuine demonstration of your desire to help. Not only does this spark lasting connections, it also returns your investment several times over.
SPONSOR: ShiftShapers Strategies (www.shiftshapersstrategies.com)
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